Past Due Reminders
Late Payment Reminder Calling Service
Automatically Remind Clients of Past Due Accounts
Database Systems Corp. (DSC) provides state-of-the-art call center products and software including voice broadcasting solutions. DSC provides both collections phone systems and outsourcing services.
Your collections department can become more efficient and cost effective using technology from DSC. Our automatic call reminder system can contact your delinquent accounts and play a pre-recorded message, reminding them that their payments are past due.
This pre-recorded message can be a simply reminder or can contain information unique to each call recipient. Notices can contain information about what action the individual needs to perform.
Contact DSC to learn more about our late payment reminder service and systems.
Client Profile - Central Maine Medical Center (CMMC)
"Central Maine Medical Center is located in Lewiston, a geographic and economic hub for central and western Maine. As a tertiary healthcare center, CMMC offers a host of sophisticated services, including cardiac surgery and comprehensive cancer care. CMMC supports a designated trauma center and LifeFlight of Maine's Lewiston base. With these vital emergency response and critical care transport capabilities, CMMC serves a huge region of Maine."
Database Systems Corp. (DSC) was selected by CMMC (Advanced Collection Services) to provide automatic late payment reminders and collection notifications using our voice broadcasting technology.
Types Of Past Due Reminders
- Automatic Past Due Reminders - No Agents Required - Our payment reminder service can play different messages based upon the delinquent amount and/or how long the amount has been overdue. If multiple calls are required, the phone system can likewise play different messages.
When contact is made with an individual, your message may simply provide instructions on how to repay the delinquent amount.
This is all possible because of the capabilities built into our "Smart" auto dialer phone system.
- Automatic Past Due Reminders With Agents - Additionally, an option can be provided to contact one of your collection agents by pressing a touchphone response, in which case our service will transfer the call to one of your collection agents.
Now when your collection agent speaks with an individual with a past due account, the purpose of the call has already been identified and the agent can spend more time arriving at a settlement for late payment accounts.
No longer will debt collectors spend hours dialing numbers, dealing with busy signals, and repeating routine introductions and messages. Your calls will be highly productive because routine functions are off loaded to your phone system.
Fewer collection agents can process more calls.
Routine calls can be eliminated completely when the debtor follows the instructions you provide in your phone message. Your debt collectors can spend their time handling more serious and complex debt collection and past due account calls.
Online Past Due Reminder Reports
An important feature of our phone reminder service and system is the ability to generate real time reports and graphs. This reporting and feedback system helps you observe and control the performance of your voice broadcasting campaign with clear and meaningful displays.
VB graphs and charts of operational statistics let you measure the effectiveness of each reminder campaign as it is running.
The statistical information contained in each of these reports can be downloaded into a spreadsheet format for individually customized reporting.
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our late payment phone reminder service.