Database Systems Corp. (DSC) provides the latest call center technology including voice broadcasting systems for mass communications.
What Is Mass Calling?
Mass calling is a telecommunications technique that broadcasts pre-recorded phone messages to hundreds or thousands of call recipients at once.
Phone broadcast messages can be sent to commercial customers in bulk using this technology. Likewise, emergency notifications can be delivered to a community in the event of a disaster.
DSC offers a very cost effective method of contacting thousands to millions of households using our voice broadcasting technology.
Organizations looking to get a message out to a large number of people in a short amount of time can benefit significantly from this service. And bulk dialing is far more cost effective than using traditional mailers - just pennies a call for large volumes. This mass communication technique is very effective for political campaigns and charitable organizations.
Register Online and Save!
Database Systems Corp. offers an online registration service. Use this convenient method of registering for our mass calling service using our secure call center and save! Simply follow the instructions on our online registration webpage.
Contact DSC to learn more about our mass communications services.
Amber Charter Schools
"Amber Charter School's mission is to provide comprehensive learning experiences that will enable all students to become fully-educated, creative adults, prepared to play leadership roles in New York City and in our global society.
Amber's objective is to enable students to demonstrate proficiency and distinction in all New York State Learning Standards and to enable all students, both Spanish-dominant and English-dominant, to achieve full fluency in both languages." - ambercharter.echalk.com
Amber Charter School currently utilizes our mass notification phone services to notify school members and faculty in the event of any emergency that may arise including school closings, severe weather, or other catastrophes.
Types of Mass Communications Campaigns
- Simple Message Broadcast
This is a basic call where the auto dialer phone system dials from a computerized list and plays a pre-recorded voice message either to an individual, an answering machine, or both. No person or agent is required to talk with the call recipient who simply listens to the voice message.
This technique could be useful when you wish to provide information or announce an event, provide a reminder, or request an action from the contacted individual.
Different messages can be played if an answering machine is detected versus and individual.
- Message Broadcasting and Touchphone (DTMF) Response
This method expands the prior call technique by playing a message that gives the contacted individual options from which to select. Using touchphone responses such as "Press 1 for...", the choices could include obtaining additional information, being removed from the call list, leaving a voice message, or terminating the call.
A different message can be left on an answering machine or the answering machine could be ignored completely. Although more complex than the prior call types, this form of voice messaging does not require that an agent be available to handle this call.
- Voice Broadcasting and "Press Through" Call Transfer
This calling technique is similar to the prior voice messaging technique but with the option to transfer the call to a third party. Again, using touchphone responses the contacted individual can request that the call be transferred to an outside agent. The phone system dials another number and when contact is made with the third party or different phone system, the call is transferred.
This is effective when the transfer party or organization is remote or not directly connected with your phone system and center.
Call Us Today
Contact DSC to learn more about our mass communications phone services.