Order Status Reminders
Call Notification Phone Services
Order Delivery and Notification Services
Database Systems Corp. (DSC) is a leading provider of contact management technology and manages its own multiple call centers. DSC also provides state-of-the-art products and contact center software solutions. These include voice broadcasting systems and services that are ideally suited for delivering call reminders and notifications.
Employing our own automated messaging systems, our centers can deliver hundreds or thousands of phone notification reminders in just minutes! This is ideally suited for businesses and organizations that need to communicate with its customers, particularly providing order status updates and notifications.
Pre-recorded messages can be delivered to either answering machines or to individuals reminding them of order pickups, order product substitutions, order cancellations, etc.
A phone notice can be a simple message. Complex phone scripts can also be developed allowing call recipients to use a touchphone response. Calls can thus be transferred to your sales or shipping departments for further instructions or clarification.
Personalized information from your customer and product databases (such as order numbers, delivery dates, substitution items, or pickup instructions) can be included in these automatic notices.
Contact DSC to learn more about our order status and delivery notification services and systems.
Order Status Client - Yellow Book
"Founded in 1930, Yellow Book USA is the oldest and largest independent yellow pages publisher in America, with more than 500 directories serving consumers across 42 states and the District of Columbia.
At Yellow Book USA, our core values drive everything we do. We believe that if you can help enough other people get what they want, you will get what you want. This holds true for the way we approach our customers,
as well as the way we treat our valued Yellow Book team members." - www.yellowbook.com
Our Order Status phone system helps Yellow Book USA track the delivery of its phone books. Households in specific delivery routes are automatically contacted using our voice broadcasting system. To verify the delivery status of ordered books, this system samples a few homes by calling residents to verify that the books have been delivered as scheduled.
Reminder Service Example
Voice reminders can be employed by many different organizations, from business to government and community notification. The following is an example of one use of this powerful communications tool.
Simply click on the graphic or text to view this application.
Order Status Applications
Here are just a few of the many applications for order status updating of your clients using phone reminder systems.
- Order Arrival Notification
- Order Delivery Notice
- Order Cancellation Notice
- Change In Order Delivery Date
- Order Substitution Notice
- Order Pickup Instructions
- Special offers & incentives
- Delayed Order Notice
- Warrantee renewals
- New service offerings
- Post Order Surveys
- Customer Service Surveys
- Order Status
- Account Status
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our order status notification services.