Transportation Phone Services
Automated Transportation Information By Phone
Route and Schedule Information Help Desk
Database Systems Corp. (DSC) is a leading provider of computer and information related technology since 1978. DSC specializes in the development of automated phone systems and custom phone applications including public transportation information services.
Organizations such as public transit authorities, airlines and commuters, or train and water transportation companies can now offer clients a toll free phone service to assist them in obtaining travel related information.
Our phone systems automatically answer phone calls from callers that are seeking travel and transportation related information. Our phone system plays a recorded greeting message and prompts these callers to assist them with information relating to a transportation system.
This could be bus routes, train or airline schedules, weather related travel delays or other relevant information.
Callers can enter the type of information required and a zip code or other location identifier such as a bus stop number using the touch phone keypad. Our transportation phone service software will respond to the caller and perform a database lookup of the information.
This information could come from a local computer system or from a network. Website information likewise can be searched for the relevant data. Once found, our system automatically plays a message to the caller with the information requested by the traveler.
The caller can also be connected to an operator by simply pressing an option on the phone keypad. Our phone system can automatically transfer the call to your customer help desk.
Contact DSC to learn more about our transportation phone services and as well as our state-of-the-art phone systems. Visit our Phone Applications web page to view our other phone services.
Johns Hopkins University
"The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world."
Researchers at Johns Hopkins University utilize our IVR hosting services and interactive voice response data center to manage automated surveys of student volunteers. Johns Hopkins is collecting behavioral information over an extended period of time for long term health care research.
Transportation Phone Service Features
The following are just a few of the applications and features available with our transportation phone services:
- Bus Route Schedule Access
- Airline Departure/Arrival Information
- Train Schedules
- Weather Delay Information
- Travel Advisory Warnings
- Cab Rates and Pickup Centers
- Shuttle Schedules and Rates
- 800 Answering Service
- Menu Option Selection
- Keypad Information Capture
- Call Routing and Prompts
- Database Access and Update
- Web Information Retrieval
- Text To Speech Conversion
- Voice Mail Recording
- Voice Message Retrieval
- Email Prompts and Notices
- Professional Voice Prompts
- Online Reporting
- Much More....
Call Us Today
Contact DSC to learn more about our legal phone answering services and call reminder service.