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Transportation Phone Services
Automated Transportation Information By Phone
Route and Schedule Information Help Desk
Database Systems Corp. (DSC) is a leading provider of computer and information related technology since 1978. DSC specializes in the development of automated phone systems and custom phone applications including public transportation information services.
Organizations such as public transit authorities, airlines and commuters, or train and water transportation companies can now offer clients a toll free phone service to assist them in obtaining travel related information.
Our phone systems automatically answer phone calls from callers that are seeking travel and transportation related information. Our phone system plays a recorded greeting message and prompts these callers to assist them with information relating to a transportation system.
This could be bus routes, train or airline schedules, weather related travel delays or other relevant information.
Callers can enter the type of information required and a zip code or other location identifier such as a bus stop number using the touch phone keypad. Our transportation phone service software will respond to the caller and perform a database lookup of the information.
This information could come from a local computer system or from a network. Website information likewise can be searched for the relevant data. Once found, our system automatically plays a message to the caller with the information requested by the traveler.
The caller can also be connected to an operator by simply pressing an option on the phone keypad. Our phone system can automatically transfer the call to your customer help desk.
Contact DSC to learn more about our transportation phone services and as well as our state-of-the-art phone systems. Visit our Phone Applications web page to view our other phone services.
Arlington Transit
ART - Arlington Transit operates within Arlington County, Virginia, supplementing Metrobus with smaller, neighborhood-friendly vehicles and providing access to Metrorail and Virginia Railway Express (VRE). Most of ART's state-of-the ART buses operate on clean-burning natural gas; all have climate control to keep you comfortable and dependable schedules to keep you on time." - www.commuterpage.com
ART uses our transportation phone services and technology to assist commuters waiting for bus service.
While waiting for bus service, callers can use their cell phone to call an 800 number published at a bus stop. They enter the bus stop number on the phone keypad and our service sends a query to a central dispatch website retrieving information about the next bus to arrive at this particular stop. Data is pushed to our phone system using VXML protocol and is converted using our text to speech program. This message in turn is played to the caller, giving them the approximate time of the next bus arrival.
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Transportation Phone Service Features
The following are just a few of the applications and features available with our transportation phone services:
- Bus Route Schedule Access
- Airline Departure/Arrival Information
- Train Schedules
- Weather Delay Information
- Travel Advisory Warnings
- Cab Rates and Pickup Centers
- Shuttle Schedules and Rates
Features Include:
- 800 Answering Service
- Menu Option Selection
- Keypad Information Capture
- Call Routing and Prompts
- Database Access and Update
- Web Information Retrieval
- Text To Speech Conversion
- Voice Mail Recording
- Voice Message Retrieval
- Email Prompts and Notices
- Professional Voice Prompts
- Online Reporting
- Much More....
Call Us Today
Contact DSC to learn more about our legal phone answering services and call reminder service.
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