Call Center Technology online IVR reports
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Online IVR Reporting System
Sample IVR Reports

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Call By Location Report

Call By Location Report Information

This IVR report provides state by state call information including the number of calls initiated from each state during a specified time period. The following information is included in this report:

  • State - Location where call was originated.
  • Number Of Calls - Total number of calls initiated within this state during the designated time period.

For complete information about our IVR reporting system and IVR software solutions, please contact us. DSC can provide any additional custom reports that your organizations requires. DSC also provides a comprehensive set of IVR software library routines for the development of virtually any Interactive Voice Response application.

Custom IVR System and Software Features

Our IVR phone systems are new office environment computer telephony systems. These systems are composed of PC and Dialogic telephony boards. We custom tailor each system to meet your requirements and thoroughly test your application at our facility. When shipped to your location, simply plug in your analog phone lines and this phone system is ready to operate.

    Analog Voice Broadcast System
  • Client/Server Architecture
  • C or C++ library
  • Visual Basic interface
  • Extensive IVR software library of routines
  • Database Access and Update
  • Text To Speech Software (TTS)
  • Mix Messages and Text
  • Programming Wizard for Fast Development
  • DNIS Controlled
  • Multiple IVR Scripts
  • Play Message and Prompt
  • Interactive Voice Response Phone Key Input
  • Play Music On Hold
  • Call Outside Line and Transfer Call
  • Call Outside Line and Prompt for Input
  • Connect Caller to Outside party
  • Record Caller Message and Store
  • User Navigation and Selection
  • IVR Voice Mail
  • Route Caller to Selected IVR Agent Groups
  • Response Logging and Reports

Call Us Today

Contact DSC for a FREE analysis and quote and to learn more about our IVR and voice broadcasting products and services.