Call Center Reports
Sample Reporting System
IVR and Voice Broadcast Reports
An important feature of our voice broadcasting and IVR outsourcing service is the ability to generate real time call center reports and graphs. This reporting and feedback system helps you observe and control the performance of your IVR and voice broadcasting campaign with clear and meaningful displays.
Voice broadcast and IVR graphs and charts of operational statistics let you measure the effectiveness of each calling campaign.
The statistical information contained in each of these reports can be downloaded into a spreadsheet format for individually customized reporting. To view our sample online reports, simply click on either of the two icons that appear below.
Contact DSC to learn more about our IVR and voice broadcasting systems and call center reports.