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Call Center Reports
Sample Reporting System

IVR and Voice Broadcast Reports

call center clients An important feature of our voice broadcasting and IVR outsourcing service is the ability to generate real time call center reports and graphs. This reporting and feedback system helps you observe and control the performance of your IVR and voice broadcasting campaign with clear and meaningful displays.

Voice broadcast and IVR graphs and charts of operational statistics let you measure the effectiveness of each calling campaign.

The statistical information contained in each of these reports can be downloaded into a spreadsheet format for individually customized reporting. To view our sample online reports, simply click on either of the two icons that appear below.

Contact DSC to learn more about our IVR and voice broadcasting systems and call center reports.

IVR Reports

Voice Broadcasting Reports

Report Criteria Selection

Depending upon the voice broadcast or IVR report that is selected, a unique selection criteria screen will be presented to the user to narrow the scope of the information being displayed in the report.

Here is a sample report selection screen:

call center reports

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Contact DSC for a FREE analysis and quote and to learn more about our IVR and voice broadcasting products and services.