Online IVR Reporting System
Sample IVR Reports
Call Duration Report Information
This IVR report provides call information broken down by the length of each call in seconds. This report includes information such as the number of calls based upon call length interval. The following information is included in this report:
- Time Span (60 Second) - Specific time span in increasing 60 second intervals.
- Number Of Calls - Total number of calls in 60 second length intervals..
- % of Calls - Percentage of calls in this interval versus total number of calls.
- Time Span (15 Second) - Specific time span in increasing 15 second intervals.
- Number Of Calls - Total number of calls in 15 second length intervals..
- % of Calls - Percentage of calls in this interval versus total number of calls.
For complete information about our IVR reporting system and IVR software solutions, please contact us. DSC can provide any additional custom reports that your organizations requires. DSC also provides a comprehensive set of IVR software library routines for the development of virtually any Interactive Voice Response application.
IVR Outsourcing Services
Our IVR outsourcing clients are provided the following features when using IVR service:
- Your Own 800 Number
- Simple To Complex Survey Routing
- Database Access and Update
- Unlimited Survey Questions
- Website and Server Data Access
- Text To Speech Converter
- Call Recording and Retrieval Service
- Professional Voice Prompts
- Outside Phone Transfer Upon Completion
- Online Reporting
- Much More....
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our IVR and voice broadcasting products and services.
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