Call Center Technology IVR download data
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Download Report Information

This IVR report provides the user with the ability to download information from our call log system into an external file format for processing. The following is some of the information that can be download in this report file:

  • Campaign - Usually identified by 800 number or IVR program.
  • Lead Source - Lead source of caller.
  • Date - Date of inbound phone call.
  • Time - Time of day when call received.
  • Phone Number - Caller phone number (if ANI is available).
  • Status - Final call status (busy signal, person, etc).
  • Call Attempts - Number of times the number was called before a successful call completion.

For complete information about our IVR reporting system and IVR software solutions, please contact us. DSC can provide any additional custom reports that your organizations requires. DSC also provides a comprehensive set of IVR software library routines for the development of virtually any Interactive Voice Response application.

IVR Phone Systems

outbound IVR phone system DSC offers an affordable and expandable phone system that supports IVR functions along with our voice broadcasting functionality. Features include our easy to use voice broadcasting and IVR software that lead you step by step through the development of your own outbound IVR phone applications.

Our entry level phone is a 4 analog line IVR and voice broadcasting system which includes our simple WIZARD setup program or comes optionally with our comprehensive IVR Software development toolkit.

If your outbound IVR campaigns require more lines, our PACER phone system can be used in environments where hundreds to thousands of digital phone lines are required.

Call Us Today

Contact DSC for a FREE analysis and quote and to learn more about our IVR and voice broadcasting products and services.