IVR Solutions - Phone Systems and Services
Database Systems Corp. (DSC) provides call center technology including interactive voice response (IVR) solutions for businesses, contact centers and other organizations requiring automated call answering.
DSC IVR solutions are both affordable and expandable. DSC provides IVR phone systems, software, development services and hosted IVR to businesses and community organizations alike. Our IVR solutions include a modern Windows PC with telecommunications boards and Dialogic IVR software from DSC.
These highly adaptable and flexible phone systems can perform both inbound call distribution as well as outbound dialing campaigns.
Besides offering these full featured IVR platforms and software solutions, DSC provides hosted IVR services at our secure and highly redundant call center.
Contact DSC to learn more about our IVR solutions.
"Honda began as a small motorcycle manufacturer and is now a business that sells nearly 11 million products worldwide, including automobiles, motorcycles and power products. We have seen record-setting sales in the last three years, but still manage to retain the qualities of a small company. Qualities that we believe in.
Unlike other global businesses that see size as the key to survival, Honda embraces the ideal that even as Honda operations expand around the globe, we want to maintain the qualities of a small company that is close to its customers." - www.honda.com
Honda Corporation uses our IVR solutions and IVR outsourcing services to answer incoming calls from its employees who are unable to report to work that day. A full IVR script prompts the employees to describe why they are unable to work and reports are provided to management immediately.
IVR Phone Systems and Solutions
Database Systems Corp. IVR phone systems provide many features for inbound and outbound call processing including our award winning call answering software. Features include our easy to use IVR software that leads you step by step through the development of custom phone applications.
Our entry level phone is a 4 analog line IVR system called the WIZARD phone system. This IVR solution includes our simple setup program or comes optionally with our comprehensive
IVR software development toolkit.
If your calling center requires more lines, our PACER IVR solution can be used in environments where hundreds to thousands of digital phone lines are required.
IVR Software Development Services
Database Systems Corp. is a leading IVR supplier whose IVR software is a simple development tool for creating interactive voice response solutions quickly and efficiently.
Information is entered into our IVR control program and the phone applications can be operational in just minutes.
Inbound phone surveys and informational phone applications can now be created and maintained in a simple and visual manner.
Using our IVR design software, administrative staff can now maintain existing phone applications rather than expensive programming staff.
Software created for our IVR systems is portable and can be transferred to any other WIZARD or PACER phone system.
Thus the investment in your phone application is not lost as your organization grows from a small analog IVR phone system to the larger digital PACER series.
Flexibility and growth - keys to business success.
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about IVR solutions from Database Systems Corp.