Call Center Technology IVR Calls By Month Report
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Calls By Month Report

Calls By Month Report Information

This IVR report provides call information broken down by month including the number of calls initiated during each month of the year. The following information is included in this report:

  • Month - Specific month that falls within date range of report.
  • Count - Total number of calls initiated within each month.
  • Minutes - Total time of all calls within each month.
  • Average - Average call length (minutes) for each call within the month.
  • Transfer - Total number of times a call was transferred each month.
  • Average - Average number of times a call was transferred each month.

For complete information about our IVR reporting system and IVR software solutions, please contact us. DSC can provide any additional custom reports that your organizations requires. DSC also provides a comprehensive set of IVR software library routines for the development of virtually any Interactive Voice Response application.

Interactive Voice Response (IVR) Development

avrs programming DSC offers complete IVR programming services and automated voice response application development. From simple to complex phone applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.

Our highly professional and trained programming staff can analyze your phone needs and design your IVR Applications to meet your requirements. Your calling campaign does not have to conform to a static IVR model. Instead our IVR System will answer your calls according to the rules dictated by your business.

Call Us Today

Contact DSC for a FREE analysis and quote and to learn more about our IVR and voice broadcasting products and services.