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Hosted IVR Services
Interactive Voice Response Call Center
Hosted IVR Call Center
Database Systems Corp. (DSC) is a leading IVR company and provider of hosted IVR services. DSC has been providing computer technology and software since 1978 including voice broadcasting services and interactive voice response (IVR) services.
Experienced Developers
Using internally developed IVR technology, DSC can provide sophisticated and affordable IVR phone applications to virtually any size company or organization. Our hosted IVR center processes incoming calls using our "Smart" interactive voice response (IVR) software that answers calls without an operator.
Our experienced IVR programming staff deliver comprehensive IVR applications
quickly and according to the rules and guidelines that your business or organization requires.
Remote Data Access
IVR software can integrate your phone applications with your website using XML messaging which can access information from virtually anywhere. DSC can likewise access remote database information that is required by your phone application.
Contact DSC to learn more about our hosted IVR services.
For a complete listing of some of the IVR solutions that DSC has hosted on our IVR system, please visit our IVR phone applications webpage.
Johns Hopkins University
"The Johns Hopkins University was the first research university in the United States. Founded in 1876, it was an entirely new educational enterprise. Its aim was not only to advance students' knowledge, but also to advance human knowledge generally, through discovery and scholarship." - www.jhu.edu
Researchers at Johns Hopkins University utilize our hosted IVR call center to manage their automated phone interview surveys of student volunteers. Johns Hopkins is collecting behavioral information over an extended period of time for long term health care research.
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Hosted IVR Reports
An important feature included with our hosted IVR outsourcing services is our extensive reporting system. These call reports provide the administrator with a complete view of the performance of IVR calling campaigns and include graphical presentation of data as well.
This reporting and feedback system helps you observe and control the performance of your IVR answering services.
Graphs and charts of operational statistics let you measure the effectiveness of each call campaign as it is running.
The information contained in each of these reports can be downloaded into a spreadsheet format for customized reporting.
Professional Voice Prompts
To achieve the maximum results from our IVR hosting service, consider using our professional voice recording services.
We have contracted with several professional voice talents that you can sample by visiting our
Voice Over Talent web page.
These services can be provided to you at affordable prices and put a finishing touch on your call campaign. The voice recordings are produced
in minimal time at a professional recording studio.
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our hosted IVR services.
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