Automated Response Unit
Call Answering Systems and Service
Automatic Response Unit (ARU)
Database Systems Corp. (DSC) is a leading provider of computer telephony phone systems and software including automatic response unit (ARU) technology.
What Is An Automatic Response Unit
"An ARU (Automatic Response Unit, also referred to as Automated Response Unit or Audio Response Unit) allows you to obtain information from a phone system without talking to an operator. Telephone keypad selections are made in response to voice prompts.
DSC provides automated response unit phone systems as well as outsourcing services that automatically answer your 800 number phone calls. DSC also can provide ARU application development services and can create virtually any phone application that you may require.
An ARU responds to this input by providing appropriate information in the form of a voice answer or provides a connection to a "live" operator."
Contact DSC to learn more about our automatic response unit systems and software.
Automatic Response Unit Systems
DSC offers both an affordable and expandable automatic response unit phone system. This state of the art telephony system includes a modern Windows PC with computer telephony cards from Intel.
When combined with our award winning interactive voice response software, these systems can perform both inbound call routing functions as well as outbound auto dialing campaigns.
The WIZARD IVR system is our entry level call center phone system that supports analog phone lines.
If your calling center requires more lines, our PACER IVR system can be used in environments where digital phone line support is necessary.
Automated Response Unit Outsourcing
Besides offering state-of-the art WIZARD and PACER phone systems, DSC provides complete ARU outsourcing and phone answering services.
Using our own technology, our experienced developers can design and install your inbound phone campaigns quickly and efficiently. And you will find our ARU services are quite affordable as well.
Automatic Response Unit Application Development
DSC offers complete IVRs Software with ARU programming services and automatic response unit application development.
From simple to complex phone applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.
Our highly professional and trained IVR development staff can analyze your phone needs and design your IVR Applications to meet your requirements. Your calling campaign does not have to conform to a static IVR model.
Instead our IVR System will answer your calls according to the rules dictated by your business.
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our ARU products and services.