Predictive Dialer System
Advanced Call Center Phone Systems
Predictive Dialer Phone Systems
Database Systems Corp. (DSC) has been a leading provider of computer technology since 1978 including predictive dialer phone systems.
A predictive dialer can dramatically increase the productivity of your call center.
In a typical outbound call center, agents are talking only on average 20 - 30 minutes out of an hour. Predictive dialers have demonstrated talk times in the 45 - 50 minute range, giving you an increase in productivity of nearly 100%!
That translates into direct savings, either by allowing your call center to handle more calls per day with the same number of agents, or by allowing you to reduce your staff significantly, while handling the same call volume.
Our award winning call center phone system also features IVR (Interactive Voice Response) software for processing inbound calls. Our predictive dialing system includes a modern Windows PC with Dialogic computer telephony cards. When combined with our predictive dialer software and interactive voice response software, these phone systems can perform both inbound call distribution as well as outbound calling campaigns.
Contact DSC to learn more about our predictive dialer systems and supporting phone software.
WIZARD Predictive Dialer System
DSC offers a complete, affordable and expandable analog predicive dialer system. Features include our easy to use predictive dialer software that leads you step by step through the management of your own custom calling campaignss.
The basic 4 line predictive dialer system includes a Wizard setup or comes optionally with our comprehensive Softphone Software applications development toolkit.
Let our experienced and professional staff provide you with a custom predictive dialer and softphone application. These phone applications can be easily ported to our digital PACER phone system when your call volume requires a larger system.
PACER Digital Predictive Dialing Systems
DSC also provides predictive dialer solutions for medium to large scale phone centers with our PACER phone system. Our predictive dialer phone systems can also provide call answering capability (using inbound 800 numbers and their equivalent), which are very popular for service and sales organizations. This feature allows customers and prospects to call your organization anywhere in the country, any time of day.
Our PACER phone system supports multiple digital T1's with capacity from 24 to 1000 phone lines. These systems can be networked to provide call applications for virtually any sized call center or outbound data center. With our "Open Network" approach, predictive dialing applications can be developed on separate servers that control the flow of information and the transfer of calls.
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our PACER and WIZARD predictive dialers.