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Voice Mail Services
Voice Answering Service and Voice Mail Broadcasting
Voice Mail Systems and Broadcasting Services
Since 1978, Database Systems Corp. (DSC) has been a leader in providing contact management technology including automated phone systems and telephony software.
DSC provides voice mail services which include call answering and processing capability that is integral to automatic call center phone service. Likewise, DSC provides advanced voice mail broadcasting solutions for call centers and organizations needing to get phone messages out quickly.
Automatic phone answering systems with voice mail service is becoming the standard with modern businesses. This service offers callers the opportunity to obtain information about products and services 24 hours a day.
Likewise, clients and prospective customers can leave voice mail messages for your employees and business associates or can have calls directed to internal customer assistance representatives or to outside phone numbers.
Our IVR (Interactive voice response) processes inbound phone calls, plays recorded messages including information extracted from databases and the internet, records voice mail messages, and potentially routes calls to either inhouse service agents or transfers the caller to an outside extension.
It enhances our phone system’s current robust features of predictive dialing, ACD, and digital call recording.
This IVR front ends your organization, collecting useful information from a caller, sometimes fulfilling the caller’s request without a transfer to a customer service representative.
Our total voice mail solution gives your organization complete 24 by 7 capability, providing around-the-clock information to your callers.
Contact DSC to learn more about our automated voice mail services and phone systems.
Register Online For Voice Mail Broadcasting Service
DSC now provides an online signup for non-profit and commercial organizations wishing to use our voice message broadcasting service. Use this form to obtain a quotation and pricing information about our services with no obligation until you fax or mail your signed agreement.
For non-profit organizations, our setup fees are waived and the basic monthly fees are reduced if you use this convenient method of registration.
If your organization is a business or commercial enterprise, use the following convenient method of registering online and receive a 50% discount on the setup fee. This registration provides a quote and contract for you to review. Fax or mail your executed agreement to Database Systems Corp. for quick registration and implementation of your voice broadcast account.
Typical setup charge is $250 - $500. The cost to maintain the service is $25 - $50 per month for 24x7 emergency and 800 phone activation. Standard usage rates apply when messages are actually delivered.
Contracts are month-to-month with 30 day cancellation. Usage fees are typically $.15 per number which includes 3 attempts for calls anywhere in the continental limits of the US. For calls outside this region, please refer to our online contract.
(Volume discounts begin at 1,000 or more messages sent in the month.)
Communications Workers of America, AFL-CIO
"The New Jersey Nurses Union (N.J.N.U.), a member of the Communications Workers of America (AFL-CIO), was organized to foster the general welfare of its members and exists for the purpose of addressing the staff nurses’ concerns related to wages, rates of pay, hours, working conditions, and grievance handling." - www.njnu.org
The New Jersey Nurses Union utilizes our voice broadcasting services to contact its members for meetings and other general announcements and event reminders.
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Voice Mail Service Reports
One of the most important features included with our voice mail phone services is our extensive online reporting system. These call reports provide our clients with a complete view of the performance of their inbound and outbound call processing campaigns as they are progressing.
These reports provide important feedback that lets you observe and control the performance of your automatic phone calling programs.
Statistics and graphs let you measure the effectiveness of each phone campaign as it is running.
The statistical information contained in each of these reports can be downloaded into a spreadsheet format for individually customized reporting.
Call Us Today
Contact DSC to learn more about our voice mail services.
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