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Computer Calling
Computer Sends Hundreds of Phone Calls At Once
Computerized Calling Systems and Outsourcing
Database Systems Corp. (DSC) is a leading provider of call center products and outsourcing services including voice broadcasting.
Voice broadcasting is a Mass Communications technique that sends pre-recorded phone messages to hundreds or thousands of call recipients at once. This technology has both business and public applications. Commercial phone announcements can be sent to your customers in bulk or alert messages can be delivered to community members in the event of an emergency.
Messages can be delivered to both individuals and answering machines. If our voice broadcast system detects a no answer condition or busy signal, the message can be scheduled for delivery at a later time. Complete online reports are available to view the effective delivery of messages in this fashion.
Contact DSC to learn more about our voice broadcasting services and phone systems.
Customer Profile - Pizza Hut
"For ten of the last twelve years, Pizza Hut® was named Best Pizza Chain in America in the "Choice in Chains" national consumer survey published annually by Restaurants & Institutions Magazine. In 1997 Consumer Reports named Pizza Hut the best pizza chain in America and in 2000 and 2003, The Dallas Business Journal named Pizza Hut "The Best Company to Work For" in Dallas/Fort Worth.
This is our mission. Everything we do reflects this mission and the values that make it possible" - www.pizzahut.com
Pizza Hut utilizes voice broadcasting services at Database Systems Corp. to send phone messages and special offers to its existing customers. As a special promotion to customers who have previously placed orders, Pizza Hut offers discounts and free specials with new orders. Pizza Hut has realized significant returns on this novel marketing program.
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How To Use Our Voice Broadcast Service
Using our voice broadcast service is easy and secure. Once you've signed up for our service, here's all you need to do.
- Create and save one or more list(s) of call recipients.
- Record your phone message (either offline or using our 800 number).
- Push "Start" broadcast button.
If there is an emergency and you need to get a message out quickly, you can even use our 800 number service to initiate a voice broadcasting alert.
Voice Broadcast Auto Dialer
DSC offers both an affordable and expandable automatic calling systems. This solution includes a modern Windows PC with Dialogic computer telephony cards.
When combined with our extensive IVR software, these phone systems can perform both inbound call distribution as well as outbound calling campaigns - concurrently.
The WIZARD Voice Broadcasting System is our entry level call center phone system that supports up to 48 analog phone lines.
If your outbound calling center requires more lines, our PACER Voice Broadcast system can be used to deliver voice messages over hundreds of digital phone lines.
Voice Broadcast Services
Besides offering an industry leading voice broadcasting phone system, DSC provides voice broadcast outsourcing services at our secure call center location. This service is ideal for sending community notifications, business announcements, or simple reminders. In most cases, your phone applications can be developed and running on the same day.
Our Voice Broadcasting Service can be managed directly using our secure website. Phone lists and voice recordings can be downloaded via the web to our call center and your phone campaign can be started online as well. For emergency voice broadcasting, we even provide an 800 number to call to initiate an emergency broadcast to your employees or community.
Online Voice Broadcasting Reports
An important feature included with our message broadcast systems and outsourcing services is our extensive voice broadcasting report system. These reports provide the administrator with a complete view of the performance of calling campaigns and include graphical presentation of data as well.
This online reporting and feedback system helps you observe and control the performance of these automatic phone calling programs.
Graphs and charts of operational statistics let you measure the effectiveness of each phone campaign as it is running.
The statistical information contained in each of these reports can be downloaded into a spreadsheet format for individually customized reporting.
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our voice broadcasting products and services.
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