Call Center Technology voice broadcast Call Summary By Area Code Report
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Call Summary By Area Code Report



Call Summary By Area Code Report Information

This voice broadcast report provides a detail listing of the status results of a calling campaign broken down by area code. This report lists the percentages associated with each call status by area code. The following information is included in this report:

Call Summary By Area Code Report

  • Area Code - Lists the area code associated with the following status percentages.
  • Person - Percentage of calls in area code that connected with a person.
  • A/M - Percentage of calls in area code that connected to an answer machine.
  • N/A - Percentage of calls in area code where there was No Answer.
  • Busy - Percentage of calls in area code that were busy signals.
  • D/A - Percentage of calls in area code where a dead air signal was returned.
  • Discon - Percentage of calls in area code where the number was disconnected.
  • Error - Percentage of calls in area code where phone system detected an error.
  • Totals - Total number of calls in area code.
For further information about our online reporting system, please contact us. DSC can provide these and any additional custom reports that your organizations requires.



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