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 Nov 26th - Dec 2nd   Nov 19th - Nov 25th   Nov 12th - Nov 18th   Nov 5th - Nov 11th   Oct 29th - Nov 4th   Oct 22nd - Oct 28th   Oct 15th - Oct 21st 
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 Aug 20th - Aug 26th   Aug 13th - Aug 19th   Aug 6th - Aug 12th   Jul 30th - Aug 5th   Jul 23rd - Jul 29th   Jul 16th - Jul 22nd   Jul 9th - Jul 15th 
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Nov 26th - Dec 2nd

CSR ID CSR Name Sunday Monday Tuesday Wednesday Thursday Friday Saturday Week-To-Date
Calls Mins. Avg. Calls Mins. Avg. Calls Mins. Avg. Calls Mins. Avg. Calls Mins. Avg. Calls Mins. Avg. Calls Mins. Avg. Calls Mins. Avg.
10001 Ryan 9 53.8 5.9 10 57.9 5.7 2 8.3 4.1 9 48 5.3 22 104.7 4.7 25 126.2 5 - - - 77 398.9 5.18
10002 Steven 5 33.9 6.7 7 37.2 5.3 1 6.1 6 17 93.2 5.4 9 62 6.8 1 6 5.9 17 113.9 6.6 57 352.3 6.18
10003 Jena 16 66.7 4.1 10 44.4 4.4 - - - 23 130.6 5.6 3 12.3 4 5 23.5 4.6 2 8.8 4.3 59 286.3 4.85
10005 Mike 14 62.1 4.4 4 20 4.9 1 5.7 5.6 32 172.2 5.3 2 8.7 4.3 5 34.9 6.9 3 13.6 4.5 61 317.2 5.19
10020 Bobby 29 156.1 5.3 1 6.7 6.6 - - - 8 36.3 4.5 6 33.7 5.6 3 15 4.9 3 20 6.6 50 267.8 5.35
10021 Brett 1 6 5.9 4 19.6 4.8 26 164.7 6.3 1 5.7 5.6 10 61.8 6.1 5 34.9 6.9 2 10.9 5.4 49 303.6 6.19
10031 Amy 31 159 5.1 12 81.5 6.7 3 17.8 5.9 2 9.5 4.7 20 118.9 5.9 4 27.4 6.8 16 105.6 6.5 88 519.7 5.9
10035 Ryan 1 6.7 6.6 2 9.9 4.9 3 18 5.9 19 109 5.7 8 40.6 5 1 4.5 4.4 5 22.5 4.4 39 211.2 5.41
10040 John 13 67 5.1 22 94.6 4.2 7 32.8 4.6 5 34.3 6.8 6 39.8 6.6 8 36.5 4.5 2 10.4 5.1 63 315.4 5
10045 Steve 6 26.1 4.3 8 42.9 5.3 9 42.9 4.7 20 139.4 6.9 2 13 6.4 30 143.2 4.7 4 22.7 5.6 79 430.2 5.44
10049 Michelle 9 54.4 6 9 45.4 5 - - - - - - 1 4 3.9 23 153.6 6.6 6 39.6 6.5 48 297 6.18
10072 Beth 10 57.4 5.7 25 109.5 4.3 5 25.1 5 1 4.8 4.7 22 150.1 6.8 9 48.5 5.3 5 22.1 4.4 77 417.5 5.42
10123 Cindy 7 34.8 4.9 5 28.2 5.6 8 35.7 4.4 18 78.5 4.3 18 88.1 4.8 24 132.7 5.5 23 93.6 4 103 491.6 4.77
10234 Marco - - - 9 42.7 4.7 3 18.4 6.1 8 53.4 6.6 1 4.9 4.8 2 12.2 6 8 44.3 5.5 31 175.9 5.67
10301 Tiffany 11 44.9 4 12 72.9 6 7 30.6 4.3 - - - 10 58.6 5.8 20 124.6 6.2 7 28.1 4 67 359.7 5.36
20001 Jack 8 40.2 5 16 72.3 4.5 2 9.6 4.7 4 23 5.7 23 95.9 4.1 1 5.5 5.4 8 36.1 4.5 62 282.6 4.55
30041 Ann 6 41.8 6.9 21 134.4 6.3 2 8.3 4.1 3 16.1 5.3 1 4.7 4.6 19 100 5.2 7 33.4 4.7 59 338.7 5.74
10001 Ryan 2 13.8 6.8 25 102.4 4 31 151.3 4.8 - - - 16 71.5 4.4 8 45.8 5.7 13 52 3.9 95 436.8 4.59
Totals 178 924.7 5.2 202 1022.5 5.1 110.0 575.3 5.2 170 954.0 5.6 180 973.3 5.4 193 1075.0 5.6 131 677.6 5.2 1164 6202.4 5.3